Tour Operator- Nordic Operations | Polar Jobs
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My Nordic Travel AS   Remote

Tour Operator- Nordic Operations

Full-Time
Tourism & Travel
Non Polar
2 weeks ago

Are you passionate about Nordics and Scandinavian tourism? Do you have experience in the inbound Nordic tourism industry, operations ? If yes, we want to hear from you!

We are seeking a dedicated and passionate Team member for our operations and sales team.

Key Responsibilities:
  • Develop, the travel plan/ itinerary and offers for the tours tailored to the Nordic /Scandinavian market, including destinations in Finland and Iceland.
  • Sales of tours to B2B, B2C and MICE markets
  • Collaborate with local suppliers, guides, and service providers to create high-quality travel experiences.
  • Manage bookings, customer inquiries, and handle logistics to ensure smooth tour operations.
  • Provide exceptional customer service and support throughout the customer journey.
  • Monitor and evaluate tour performance, customer feedback, and industry trends to continuously improve our offerings.
Required Skills and Qualifications:
  • Experience in Nordic Tourism Industry: Strong background as a tour operator, travel consultant, or similar role in operations of Nordic Market.
  • Customer Service Excellence: Proven ability to deliver high-quality service and manage customer expectations effectively.
  • Strong Communication Skills: Proficient in English is a must both written and oral.
  • Attention to Detail: Meticulous in planning and executing tours to ensure a seamless experience for clients.
  • Problem-Solving Skills: Ability to think on your feet and handle unexpected situations with grace and efficiency.
  • Knowledge of Nordic Destinations and Operations: Understanding of Nordic destinations is a must including High arctic Areas.
  • Basic IT Skills including know how to work on CRMs like Bokun, City break etc. Added advantage if you have knowledge with social media promotions.
Why Join Us?
  • Be part of a dynamic and passionate team dedicated to delivering unforgettable Nordic travel experiences.
  • Work in a supportive environment with opportunities for growth and development.
  • Enjoy competitive compensation and benefits.
  • Ocassional travels with the clients or travel fairs

If you have a deep passion for the Nordics and have the requisite skills, we’d love to meet you!

Apply now and bring your expertise to our team.

Please note that Destination knowledge and hands on experience in operations of Nordics ( Norway, Sweden, Denmark, Finland and Iceland) is a must.

 

Apply

Company

My Nordic Travel AS
https://mynordictravel.com/